Refund Policy
At ZYNORA, we are committed to delivering premium quality and a seamless shopping experience. If something isn’t right, we’re here to make it right.
1. Return Eligibility
We accept returns under the following conditions:
- The item must be unused, unwashed, and in original condition
- All tags and packaging must be intact
- Return request must be made within 7 days of delivery
- Items purchased during final sale or clearance are not eligible for return
2. Refund Policy
- Once your return is received and inspected, we will notify you of the approval status
- If approved, your refund will be processed within 5–7 business days
- Refunds will be issued to your original payment method
Note: Shipping charges (if any) are non-refundable
3. Exchange Policy
We offer easy exchanges for:
- Size issues
- Defective or damaged products
- Wrong item received
Exchanges are subject to stock availability
4. Damaged or Incorrect Products
If you receive a defective or incorrect item:
- Contact us within 48 hours of delivery
- Share clear images/videos as proof
- We will arrange a free replacement or full refund
5. Non-Returnable Items
The following items are not eligible for return:
- Worn or used products
- Items without original tags
- Customized or personalized orders
- Clearance or sale items
6. Return Process
To initiate a return:
- Email us at info@zynora.world
- Mention your Order ID and reason for return
- Our team will guide you through pickup or shipping
7. Refund Delays
If you haven’t received your refund:
- Check your bank account
- Contact your payment provider
- If still unresolved, reach out to us
Need Help?
📞 +91-6239839447
ZYNORA - WEAR THE FUTURE.